TERMS & CONDITIONS

Welcome to Yummy Karma! By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

These Terms and Conditions govern your use of the Yummy Karma website (the "Site") and the purchase of our chilled ready meals delivered to your door. By using our Site, you accept these terms in full. If you disagree with these terms, you must not use our Site or services.

2. Eligibility

To use this Site, you must be at least 18 years old or have parental/guardian consent. By placing an order, you confirm that you meet this requirement.

3. Orders

Order Placement: Orders can be placed through our website. All orders are subject to availability.
Order Confirmation: Once an order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order.
Acceptance and Fulfillment: Yummy Karma reserves the right to refuse or cancel orders at our sole discretion.

4. Pricing and Payment

Prices: All prices are displayed in AUD and include applicable taxes unless stated otherwise.
Payment Methods: We accept major credit/debit cards and other specified payment methods listed on the Site.
Payment Security: All payments are processed securely. We do not store your credit card information.
Errors: In the event of pricing errors, we reserve the right to cancel or modify orders affected.

5. Delivery

Delivery Areas: We deliver to specified regions listed on our Delivery Info page.
Delivery Times: Estimated delivery times are provided but not guaranteed.
Missed Deliveries: If a delivery is missed, we will attempt to contact you for further instructions. Additional charges may apply for redelivery.
Risk of Loss: Responsibility for the products passes to you upon delivery.

6. Cancellations and Refunds

Order Cancellation: You may cancel an order before the cutoff time specified on the Site.
Refunds: Refunds are only issued for damaged, incorrect, or spoiled products. Claims must be reported within 24 hours of delivery.
Non-Refundable Items: Opened or tampered products are not eligible for refunds.

7. Subscription Services

Subscription Plans: If applicable, details of subscription terms, including billing and delivery frequency, will be provided during sign-up.
Changes and Cancellation: Subscriptions can be modified or canceled through your account before the cutoff time for the next scheduled delivery.

8. Product Information

Ingredients and Allergens: Product details, including ingredients and allergen information, are provided on the Site and packaging. It is your responsibility to review this information before consumption.
Storage: Products must be stored as per the instructions provided to maintain quality and safety.

9. Limitation of Liability

Yummy Karma is not liable for:

Delays or failures in delivery caused by events beyond our control.
Adverse reactions resulting from allergen consumption not disclosed to us.
Losses incurred due to improper storage or handling of delivered products.

10. Intellectual Property

All content on this Site, including text, images, and logos, is the property of Yummy Karma and is protected under copyright laws. Unauthorized use is prohibited.

11. Privacy

Your personal information is collected, used, and stored in accordance with our Privacy Policy, which is available on the Site.

12. Modifications

Yummy Karma reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site.

13. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: hello@yummykarma.com

Thank you for choosing Yummy Karma. We look forward to serving you!